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Managed Services
IT-Support and IT-Services for your SMB
Managed Services includes the outsourcing of your daily ICT-management as strategy to an higher efficiency and a lower cost. Our Managed Services department of DynICT is specialized in consulting and supporting your SMB on the ICT area.
Every customer gets an independent and expert advice on the effectiveness of your present systems. Every SMB has the right to know which IT-services will be best for their use and in their budget.
For this cooperation we have Service Level Agreements (SLA), where all agreements towards the services we give you are noted on paper, including responds times, solution times, etc. Also all agreements regarding preventive maintenance, proactive analysis of systems, security and management of your applications are included according your standards. Based on clear and detailed reports, this transparency is assured.
Your partner for your network, your systems... Our goals is to have your IT running all the time.
Recent projects:
- Purchase, management, maintenance and installation of servers, PC's, laptops
- Migration projects from Windows 2003 to Windows 2008 server...
- Oracle-installations en -support
- SMB Help Desk and adhoc remote services
- Management and roll-out of networks and security (firewalls, switches, ...)
- Cloud solutions for hosted Exchange, hosted Odoo, online back-up,…
- Different server Hostings (Windows and Linux)
- Server Colocation (Belgium at site to Romania at our datacenter)
Helpdesk & Second line supportOur team is ready for clear IT-support whenever your employees or co-workers have a question. Our employees have extensive knowledge and are fast in understanding all new applications and setups. We have a wide range of IT-services: individual applications, Windows, printing, file sharing etc. We can plan preventive maintenance, over night upgrades, monitor your security and maintain your applications. We will do this as transparent as possible with clear and detailed reporting... Your partner for your network, your systems... Our goals is to have your IT running all the time. |
Back-upWith our recovery solutions your data is safe. We take over when your systems are unreachable and restore everything with a minimum of effort and costs. Our solution is based on BDR-technology (Back-up & Disaster Recovery) that will be implemented in your company. Together with our expertise on virtualization we are capable of bringing your company up and running in no time. We can restore on single e-mail or a complete mailbox, individual files or a complete database. For extra security you can also backup all your data at our cloud server as an extra. |
Hosting
As every company you also have multiple services running on different servers: internal and public websites, CRM-applications, ERP solutions, shared files and all databases your applications need. It is possible that your current IT-infrastructure grow with your company and that improvements are in place. When you do not have all knowledge or time, we are here to assist you and manage your IT services... |
Audit
If your IT-infrastructure is grown over the years like your company, it could be very wise to audit your infrastructure by our professionals. The network, the security policies, the logic behind your backup schedules, installed applications are just examples of what we can audit. After the audit we will hand over a detailed report with clear suggestions and priorities on every aspect in your IT systems that can be improved. |
Virtualization
Manage the costs by streamlining your IT-architecture, consolidate your servers so that all services that are running on it are continuously available. We change your Windows or Linux server in virtual machines that in fact our hosted on a one physical server At this way the number of components in your company are smaller and therefore costs are reduced. Virtualization insures you high availability and makes easy your reactivation in case this is needed. It will improve your company's continuity.
